LEGAL
Privacy Policy
Last updated: [DATE PLACEHOLDER]
And This Is Love ("we," "us," or "our") is a publication of [BUSINESS ENTITY NAME PLACEHOLDER], located at [BUSINESS ADDRESS PLACEHOLDER]. This policy explains what information we collect, how we use it, and the choices you have. We wrote this in plain language on purpose. If anything here is unclear, contact us at [SUPPORT EMAIL PLACEHOLDER].
What we collect
When you visit our site, request our free Scorecard, or purchase Us Again or any of its add-ons, we may collect:
- Your name and email address, when you submit a form or place an order.
- Payment and billing details, handled entirely by our payment and checkout provider. We do not store your full card number on our own servers.
- Basic technical information, like browser type and pages visited, used to keep the site working properly.
How we use your information
We use your information to:
- Deliver the free Scorecard, your purchased toolkit, and any digital add-ons.
- Send you emails related to your order, such as delivery links and receipts.
- Send you our nurture email series and, if you opt in, ongoing content and offers from And This Is Love. Every email includes an unsubscribe link.
- Respond to support questions and refund requests.
- Improve our site and offers.
Email and DM automation
If you opt in through our Scorecard page, checkout, or a social platform's comment or direct message automation, you agree to receive automated messages from us related to that opt-in, including a follow-up email series and occasional promotional messages. We follow CAN-SPAM requirements: every marketing email includes our physical address and a working unsubscribe link, and unsubscribe requests are honored promptly. If you interact with us through a direct message automation on a social platform (for example, commenting a keyword to receive a reply), that conversation is subject to this policy as well as the platform's own privacy terms.
How we share information
We do not sell your personal information. We share data only with the service providers that help us run the business, such as our payment processor, our email and marketing platform, and our file hosting provider, each of which is bound to use your information only to provide their service to us. We may also disclose information if required by law.
Data retention
We keep your information for as long as needed to fulfill the purposes described here, meet legal obligations, and resolve disputes. You may request that we delete your personal information at any time, subject to records we are required to keep for accounting or legal reasons.
Your choices
- Unsubscribe from marketing emails any time using the link at the bottom of any email.
- Request a copy of the personal information we hold about you.
- Request correction or deletion of your personal information.
- Contact us at [SUPPORT EMAIL PLACEHOLDER] with any privacy request or question.
Children's privacy
Our products and site are intended for adults. We do not knowingly collect information from children.
Educational resource disclaimer
Us Again and all related products are educational relationship resources. They are not counseling, medical advice, or crisis support, and using our site or products does not create a counselor-client or doctor-patient relationship of any kind.
Changes to this policy
We may update this policy from time to time. Material changes will be reflected by an updated "last updated" date above.
Contact us
Questions about this policy can be sent to [SUPPORT EMAIL PLACEHOLDER].